One of the requirements for Netflix instant viewing feature is that you have service pack 2 installed on your machine. Sometimes, the user agent string gets altered and it is not reporting as you have service pack 2 installed anymore. Since the instant viewing feature requires you to have service pack 2 install to even download the Netflix Movie Player, you might be getting this error when you try and play a movie.
Usually this only happens for people who have Internet Explorer 6 installed. One of the solutions to this problem is to upgrade to Internet Explorer 7 and it should solve this issue. If for some reason, you do not want to install Internet Explorer 7, you may add a token into the registry to bypass this error.
Please be aware that you may serious break your install of XP by altering the registry. I do not take any responsibility if you end up having to reinstall Windows by doing this registry hack.
1.) Open up the registry editor by going to Run, then typing in regedit and click ok
2.) Follow the following path in the directory tree on the left
HKEY_LOCAL_MACHINE (or HKEY_CURRENT_USER)
SOFTWARE
Microsoft
Windows
Current Version
Internet Settings
5.0
User Agent
Post Platform
3.) Right click on Post Platform and select New, then String Value
4.) You should then have the following entry made into your registry
5.) Over write New Value #1 and enter SV1
6.) You can then close your the Registry Editor. Restart your browser if you have it open.
You now should have a working user agent string that is telling Netflix that you have service pack 2 install.
Filed under: Netflix Watch Instantly | 4 Comments
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This worked perfectly – thanks!
I had been able to watch movies instantly on the netflix website, but today, I keep getting error message WMP error C00D11CC. I have called Netflix, they told me to call my Computer manufacturer. I called them. They had me try different things- WMP update, StandAlone installer…Nothing worked. I tryed reinstalling the Movie Viewer software, reinstalled DRM-Still isn’t working. Is this just a glitch with Vista? I am not sure what else to try!!
Fixed my problems as well.
Works. Thanks so much!