How to Get Around Netflix Streaming Device Limit
So over this weekend, I hit this error message stating that my account has been used to watch movies instantly from 4 different computers on my new PC plus an extremely scary message saying that to call to verify that my account is not being accessed by unauthorized parties.
System Requirements and Device Limitations:To enjoy our instant watching feature, your PC or Netflix-enabled device must satisfy certain system requirements. Click hereto view the various system requirements. As an additional member benefit, you may watch instantly on up to four (4) unique PCs and four (4) unique Netflix enabled devices during the course of a calendar year. Also, for certain plans, you will be allowed to view movies through our instant watching feature simultaneously on more than one PC or Netflix enabled device within your household. To view the number of devices on which you may simultaneously view movies that are associated with your plan, click here.
I ended up calling Netflix technical support for this. As usually, they were extremely helpful in explaining the situation. They told me that it was a studio restriction that and devices reset automatically once a year. They said they could add one more device to my account as a one time courstesy. After the long winded speech from the tech support rep, I asked if devices were registered by IP. They let me know that it wasn’t and it was registered on the device at installation. I let them know that is was frustating that this wasn’t more clear on the website and I had to go digging around for it. I would of been more careful if I had known.
After the call ended, I began thinking on how could I get around this. I started searching my registry for Netflix on the two computers I had access to and comparing the differences. What I found was that the way the Netflix player works is that it stores the device ID in the registry. After noticing the two device IDs on two separate computers, I wondered if copying one to another computer would fool Netflix to let me watch on my new computer. Once I edited my registry, I was able to play movies on my new computer using a device ID from my older computer.
1.) Go to Run
2.) Type regedit
3.) Expand HKEY_CURRENT_USER
4.) Expand Software
5.) Expand Netflix
6.) Highlight Movie Viewer
7.) Look on the right hand side and you will see your device ID. It will look like XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX. This is the key you will need to copy.
8.) Right click on Movie Viewer
9.) Go to Export
10.) Save this file with something you can recognize.
11.) If you run this file on a computer that you are getting the maximum device error, it will enter enter this valid device ID and you will be able to play movies.
*This is a little different going from XP to Vista or the other way around since they are stored in different places in the registry depending on your security settings. If you do a search for movie viewer, you will be able to find it.
Filed under: Netflix Watch Instantly | 188 Comments
Tags: error, max devices, netflix, streaming